Loehmann's

I love Loehmann's. I was pretty much raised there by mother. I am buying there pretty consistently (hello gold member-my mother is a diamond member haha) and absolutely love looking at the 'how much you saved' section of my receipt. I also love collecting their coupons and using those for a big purchase.

Today I was there with an army of coupons and an even greater supply of clothes to be bought (a few new summer tops for work and a couple of travel things for my cruise). Before I left I got an e-mail for an additional coupon-I went out of my way to print it (I don't have a printer at my apt) since I read the fine print and it said I could combine the specific offers I was using.



I went to pay and gave my coupons. The girl said I couldn't combine both-I said I was confused because I read the coupon and it said I could. The manager came over and right away was a huge bitch. I handed it over to her so she could read the fine print-she screamed she couldn't read it. I asked if someone else could or I could read it (which I did). She then inferred that I was stupid and that she didn't let others combine them so do I deserve it? I said that the coupon says that I should be able to and it is rude that she is being nasty to me (terrible customer service). She went to find the other manager. I then heard that 'they couldn't deal with me' and had some one else just give me the discount.

I am not a bitch and I love the product there-but that service is terribly off-putting. I refuse to back down when I am not the one in the wrong. I'm sitting here with my pretty clothes but the experience was quite ugly....xoxo*